Privacy Policy

1.1 Information you give us

• Account information: your name, email address, and password (stored in encrypted form).
• School and academic information: your school name, form level (Form 1–5), and curriculum (JC, IGCSE or BGCSE).
• Communications: messages you send us by email or through the Platform.
• Competition entries: information you provide when entering competitions, including any passcode used.

1.2 Information created as you use the Platform

• Learning activity: quizzes attempted, answers given, scores, streaks, coins earned, badges, and progress over time.
• Competition and leaderboard data: your rank, points, and results.
• Video activity: which lessons you view.

1.3 Information collected automatically

• Device and technical data: device type, operating system, app version, and general log data.
• Usage data: pages or screens viewed, features used, and time spent.

1.4 Payment information

If you purchase a premium subscription, payments are processed by our payment provider (First National Bank of Botswana and its payment gateway partners) or by Google Play Billing. We do not collect or store your full card number, CVV, or banking credentials. We receive only confirmation of payment and limited transaction details needed for our records.

BW Champs is designed for secondary school students, and we know that many of our users are under the age of 18. We take this responsibility seriously.

• We collect only the minimum information needed for a student to use the Platform.
• We do not require students to provide a physical address, identity number, or photograph.
• We do not show behavioural or personalised advertising to children.
• We do not knowingly build advertising profiles of children.
• Leaderboards display a student's name (or chosen display name) and school only — never contact details.

Parents and guardians: if your child is under 18 and you would like to review, correct or delete their information, or withdraw consent, please contact us at admin@bwchamps.co.bw and we will act on your request. If we become aware that we have collected information from a child in a way that is not permitted, we will delete it promptly.

Under the Botswana Data Protection Act, 2018, we process personal information where:

• you (or a parent/guardian, where applicable) have given consent;
• processing is necessary to perform our contract with you (providing the Platform);
• processing is necessary to comply with a legal obligation; or
• processing is in our legitimate interests (such as improving the Platform and preventing fraud), balanced against your rights.

We share personal information only in these limited circumstances:

• Service providers: hosting, database, analytics and email providers who process data on our behalf under contract.
• Payment providers: First National Bank of Botswana, its gateway partners, and Google Play Billing, to process your payment.
• Schools: where a school subscribes on behalf of its students, we may share that school's own students' progress and results with the school.
• Sponsors: where a competition is sponsored, we share only aggregated, anonymised statistics (for example, total participants). We do not share students' personal information with sponsors. Winners' names are shared only with their consent (or a parent's consent where the winner is a child).
• Legal: where required by law, court order, or to protect the rights and safety of users.

Some of our service providers store data on servers outside Botswana. Where information is transferred outside Botswana, we take reasonable steps to ensure it is protected by appropriate safeguards, in line with the Data Protection Act, 2018.

• Account information: for as long as your account is active.
• Inactive accounts: deleted or anonymised after a reasonable period of inactivity.
• Transaction records: retained as long as required by Botswana law.
• You may ask us to delete your account at any time (see section 9).

We use reasonable technical and organisational measures to protect your information, including encrypted connections (HTTPS), hashed passwords, access controls, and secured databases. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Subject to Botswana law, you have the right to:

• access the personal information we hold about you;
• correct information that is inaccurate or incomplete;
• request deletion of your information;
• object to or restrict certain processing;
• withdraw consent at any time (this will not affect processing already carried out);
• lodge a complaint with the Information and Data Protection Commission of Botswana.

To exercise any of these rights, email admin@bwchamps.co.bw. We will respond within a reasonable period.

Our website uses cookies and similar technologies to keep you signed in, remember your preferences, and understand how the Platform is used. You can control cookies through your browser settings, though some features may not work correctly if cookies are disabled.

The Platform may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to read their privacy policies.

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, notify you through the Platform. Please review this page periodically.

If you have any questions, concerns, or requests about this Privacy Policy or your personal information, please contact us: